Tailored IT Solutions

Transform your business with managed, personalized solutions

At METRICA, we offer tailored IT solutions that transform your business through a managed service model, adapting resources and processes to meet your goals.

We use a comprehensive approach based on the ISO/IEC 20000 series and follow the ITIL V3 methodology to ensure efficient and effective management.

What We Offer

We specialize in a wide range of managed services designed to optimize and improve your organization’s performance:

Systems Administration: Comprehensive management to ensure high availability and efficient system operations.
Software and Applications Maintenance: Proactive support and maintenance to ensure optimal performance.
Workstation Management: Management of computer equipment and user-level technology solutions.
Service Desk: Technical assistance and user support services, providing fast and effective solutions.
Helpdesk CAU: User Support Center for efficient incident resolution and technical issue handling.
Unified Communications and Data Center Management: Administration and optimization of communications and infrastructure solutions in the data center.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency and reduce operational costs.
Security and Network Management: Protection and monitoring of networks and systems to ensure data integrity and confidentiality.
Information and Digital Signage Management: Administration of information systems and digital signage solutions for effective communication.

Our experience

With over 25 years of supporting leading companies in the comprehensive management of their IT systems and processes, METRICA is a benchmark in tailored IT solutions, combining flexibility, efficiency, and a commitment to quality.

We have a multidisciplinary team of engineers, consultants, and specialized technicians capable of designing and managing custom services that meet the most complex business challenges.

Our expertise is backed by successful large-scale projects:

24x7 Service

Banco Sabadell

24x7 Service

Banco Sabadell
We deployed a team of over 60 professionals to manage and operate critical technology environments, including Communications, Operating Systems, Databases, Virtualization, Cloud, and Middleware.

HR 360 Tool

BancaMarch

HR 360 Tool

BancaMarch
We developed and maintain a global HR platform supporting over 1,500 users and managing more than 15,000 evaluations, aligning HR Strategy with Business Strategy and Organizational Culture.

Our customers

Companies across sectors like banking, energy, telecommunications, education, and technology trust us to manage their IT systems and processes with the utmost efficiency.

Our ability to adapt to the specific needs of each organization and sector makes us a trusted strategic technology partner.

Need help?

Contact us

Want to transform the way you manage IT systems and processes?At METRICA, we offer secure and efficient tailored solutions designed to free up resources, reduce costs, and ensure your business continuity.

Don’t wait to optimize your IT infrastructure with custom solutions.

Blog

Latest News

Discover the latest updates on IT management, technical support, systems administration, and BPO on our blog. We provide articles, success stories, and tech trends to help you optimize your business.

Agentic AI: Are We Entering the Era of Autonomous Artificial Intelligence?

16th October 2025

Agentic AI marks a new era in the evolution of Artificial Intelligence — systems capable of deciding, acting, and learning on their own. At METRICA, we analyze how this technology is transforming the business landscape

How to Turn Technological Challenges into Real Impact

8th October 2025

In today’s landscape, reducing technological incidents and improving platform performance have become top priorities for many organizations

METRICA, Official Sponsor of the Titan Desert Almería 2025

7th October 2025

With more than 350 kilometers and 6,000 meters of elevation gain, this adventure reflects the values of closeness, flexibility, proactivity, and human commitment that are part of METRICA’s DNA.

METRICA LAB recibe un nuevo grupo de estudiantes en prácticas

26th September 2025

Damos la bienvenida a un nuevo grupo que buscará dar un impulso a sus carreras y conseguir una primera experiencia de calidad en el Sector IT.

We’ve Updated Our Ethical and Responsible Code of Conduct

19th September 2025

At METRICA, we’ve published a guide that reinforces our commitment to integrity, sustainability, security, and respect for human rights.

METRICA Renews Its Sponsorship with CD La Avanzada to Support Local Sports

17th September 2025

The CD La Avanzada club represents effort, dedication, and teamwork — principles that are fully aligned with METRICA’s DNA.

The Programmer Test: Which Profile Are You?

12th September 2025

To celebrate Programmer’s Day, we’ve created a fun quiz that helps you discover what kind of profile you have — beyond the code. Give it a try!

METRICA and the Red Cross: Supporting Those Affected by Wildfires in Spain

10th September 2025

We are collaborating with the Spanish Red Cross Emergency Relief Fund (FAE) to support communities impacted by this year’s devastating wildfires across Spain.