Tailored IT Solutions

Transform your business with customized managed solutions

Tailored IT Solutions unifies custom software engineering, managed systems, and responsive technical support under one flexible service. Near-shore teams embed within your workflows in days, communicate in fluent English, and scale up or down monthly. Sprint-based delivery accelerates product releases without adding permanent headcount, while ISO/ITIL-aligned operations safeguard uptime, data, and governance. Every release, migration, or incident is handled with the speed of a start-up and the rigour of an enterprise.

We use a comprehensive approach based on the ISO/IEC 20000 series and follow the ITIL V3 methodology to ensure efficient and effective management.

What We Offer

We integrate seamlessly into your roadmap or runbooks, providing strategic capacity where you need it most:

Custom Software Sprints – SCRUM-driven web, mobile, and API development with fortnightly demos.
Systems administration: Comprehensive management of systems to ensure their continuous and efficient operation.
Software and Application Maintenance: Proactive support and maintenance to ensure optimal performance of your software and applications.
Microinformatics: Management of computer equipment and technological solutions at the end-user level.
Service Desk: Technical assistance and user support services, providing fast and effective solutions.
CAU Helpdesk: User Service Center (CAU) to solve incidents and technical problems efficiently.
Unified Communications and Data Center Management: Administration and optimization of communication solutions and infrastructure management in the data center.
Business Process Management (BPO): Outsourcing business processes to improve efficiency and reduce operating costs.
Security and Network Management: Protection and monitoring of networks and systems to ensure the integrity and confidentiality of data.
Information Management and Digital Signage: Administration of information systems and digital signage solutions for effective communication.

Our experience

With more than 25 years accompanying leading companies in the comprehensive management of their IT systems and processes, at METRICA we are a benchmark in tailored IT solutions, combining flexibility, efficiency and commitment to quality.

We have a multidisciplinary team of engineers, consultants and specialized technicians capable of designing and managing customized services that respond to the most complex challenges of today’s business environment.

Our experience is backed by great successful projects:

24x7 Service

Banco Sabadell

24x7 Service

Banco Sabadell
We have implemented a team of more than 60 professionals to manage and operate critical technological environments, including Communications, Operating Systems, Databases, Virtualization, Cloud, and Middleware.

HR 360 Tool

BancaMarch

HR 360 Tool

BancaMarch
We develop and maintain a global HR platform that supports more than 1,500 users and manages more than 15,000 assessments, aligning the HR Strategy with the Business Strategy and Organizational Culture.

Our customers

Companies in sectors such as banking, energy, telecommunications, education and technology rely on us to manage their IT systems and processes with maximum efficiency.

Our ability to adapt to the particularities of each organization and sector makes us a strategic and reliable technology partner.

Need help?

Contact us

Do you want to transform the management of your IT systems and processes? At METRICA we offer you tailored, safe and efficient solutions, designed to free up resources, reduce costs and ensure the continuity of your business.

Don’t wait any longer to optimize your IT challenges with tailored solutions.

Blog

Latest News

Discover in our blog the latest news on software development, IT management, technical support, systems administration and BPO. We offer you articles, success stories and technology trends that will help you optimize your company.

METRICA at the Cursa Bombers de Barcelona 2025

November 11, 2025

A day marked by sportsmanship, solidarity, and social commitment, in which we proved that our values also come to life beyond the office.

Digital Preservation: Protecting Today’s Knowledge for Tomorrow

November 6, 2025

At METRICA, we’re committed to responsible technological solutions that safeguard continuity and protect digital value.

Volunteer Day with the Casa Buen Samaritano Foundation

November 3, 2025

The METRICA Chile team took part in a meaningful volunteer experience, sharing games, pizza, and laughter with children in vulnerable situations.

METRICA at #MadridTechShow2025: Trends, Innovation, and Talent

October 31, 2025

This key event for the tech industry allowed us to explore the latest trends in innovation, artificial intelligence, and digital transformation.

METRICA at DigiTech2025: Leadership, Innovation, and Digital Transformation in Chile

October 30, 2025

The event reaffirmed the company’s commitment to innovation, technological education, and the sustainable development of digital talent in Chile.

Sustainability Report 2024: Our Roadmap Toward a Responsible Future

October 29, 2025

Discover our key ESG milestones, initiatives, and achievements that reflect our commitment to the environment, people, and ethical governance.

METRICA joins the 13th “Run for the Child” Charity Race

October 23, 2025

Discover how this solidarity initiative supports pediatric research and strengthens the company’s core values.

World Energy Saving Day: Every Gesture Counts

October 21, 2025

At METRICA, we celebrate World Energy Saving Day by reminding everyone that sustainability begins with small actions. Discover how our team promotes responsible energy use and strengthens our commitment to the environment and energy efficiency.